The voice agent platform partners sell.

Talkgate is a voice agent platform, built and run in New Zealand, that answers a business's phone and makes calls on its behalf. The agent picks up on the first ring at any hour in a real New Zealand or Australian voice, holds a normal back and forth conversation rather than a menu tree, and does things while the caller is still on the line: recognises who is ringing, checks a diary and books into it, lodges the job in the business's own software, sends a text, or puts the call through to a person.

After the call the business gets a text and an email summary within seconds, and every call is logged in a dashboard. The same agent, with the same knowledge, also answers website chat, posts into Microsoft Teams, runs outgoing campaigns and reminders, escalates after-hours emergencies down an on-call roster, and exposes one API with webhooks. Texting and email agents are in early access.

Every agent comes with its own local number, and the platform holds a direct commercial relationship with the carrier its numbers ride on, so routing is its own to change.

Talkgate is sold through partners: managed service providers, IT providers, telcos and agencies. Their clients already trust them with the network, the phones, the devices and the marketing. A voice agent is one more service on the same invoice, and it is the one the client will notice every day.

The partner sells it, onboards the client, sets the price and gives first-line support. Clients see the Talkgate name on the product and their partner's name on the invoice. This site carries no pricing, so each partner can price Talkgate for its own clients. The partner terms are covered in the briefing.

How the partner model works

Talkgate runs the platform, the phone numbers and the hosting. Calls are handled in New Zealand and Australian data centres, and nowhere else. That covers the call itself, the transcription and any recording. Call data does not go to the United States, Europe or anywhere else.

Both countries' privacy laws recognise the other as providing comparable protection, which is what makes running across the two lawful. There is no single trans-Tasman data residency law, and Talkgate does not claim one. Recordings and full transcripts are off by default; the client switches them on. Customer transcripts are never used to train AI models.

Security and data, in full

A gate is a threshold with someone at it. People on one side, the business's systems on the other, and a decision about what passes through. Talkgate stands at that threshold, and the thing that crosses it is a conversation: a caller says what they need, and what comes out the other side is a booking, a job, a message or a person on the line.

The mark says the same thing. Two quotation marks stand as the gateposts, a bar across the top is the lintel, and the conversation passes between them. Talk is how you get through the gate. That is the whole product in one picture, and the reason for the name.